Cancellation request is possible only through an e-mail.
There is no charge for the cancellations 20 days or more before the date of transfer.
Cancellations from 19 to 10 days before the transfer are charged 10€.
Cancellations from 9 to 2 days before the transfer are charged 20€.
There is no money return policy for cancellations 48 hours before the transfer, or in the case you don’t show up at the predetermined time of transfer.